Accountability and Coaching

When your team have clear goals and each member shows commitment, you're ready for the final two steps.
Step #3 is to make sure you set up accountability. As the team moves forward they need to know that their actions will be monitored, and if they turn off course they must be aware of the consequences. On the other hand, if they maintain a straight course and complete the assigned tasks, they should be rewarded. Most people require nothing more than a pat on the back and words of recognition to perform at their best. If you have the budget, you could reward your staff with meals or other bonuses. Staff are your most valuable asset, so why would you hold back any form of investment into their lives.

Step #4 Once your team are pursuing the goals, don't just leave them. There are two extremes. On one hand, you have managers that leave staff to fend for themselves. On the other hand, you have managers that peer over the shoulders of their staff all day long. An alternative approach is coaching. Coaching asks people the right questions at the right time so that the task is performed successfully.

Set clear expectations, gain commitment, set up accountability, and coach your team to success.
I have been travelling the country to introduce people to the wonderful skills of coaching. Please contact me to attend a seminar in your area.